Contact Trailnivo

For product questions, order support or return enquiries, email service@trailnivo.com. Include your order number when contacting us about an order.

Trailnivo is operated by DAAN FASHION JEWELRY CO., LIMITED (達岸飾品有限公司).

Registered office: Room 4, 16/F, Ho King Commercial Centre, 2–16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong.

The registered office is not a shipping or return address. Please contact us for return instructions before sending a parcel.